Field notes from the back office.
Implementation playbooks, GST changes, WhatsApp template patterns and the operational lessons we've picked up across 23 years of running ERP for Indian SMBs.
GST e-invoicing thresholds in 2026: what changed for retailers
Turnover thresholds, B2C reporting, and the new IRP retry logic — what every counter team needs to know going into FY 2026-27.
Recent posts
All posts →Migrating from Tally to TechAge ERP in a weekend
We've done this dance over a hundred times. Here's the honest playbook — including the four things that always take longer than people expect.
Five WhatsApp templates that actually convert (and what they have in common)
We ran an analysis across templates used by TechAge customers over six months. The patterns are unsurprising — and mostly about restraint.
Multi-branch reconciliation: why your numbers don't match (and how to fix it)
Three reasons your HQ totals are off by ₹ 12,000 even when nobody on the team is hiding anything.
Onam season inventory planning: the spreadsheet I wish I had in 2015
A simple way to think about the Onam — Diwali — new-financial-year stocking cycle, without overshooting on cash.
Counter speed: the small UX tricks that save 20 seconds per bill
Bill speed is a thousand small things, not one big thing. Here are the ones we obsess over.
Salesman beat plans: building one that doesn't die in week three
Most beat plans are abandoned by the third Friday. Here's why — and the four things to do differently.